Nächste Stelle
FULL TIMEYerevan, ArmeniaVeröffentlicht 5/31/2026onsite
Creator Support Internship
By Picsart
Übersicht
Picsart is looking for a Creator Support Intern to join its Customer Support team in Yerevan for a 5-month internship. This role focuses on helping Picsart creators through clear and empathetic email support, troubleshooting common technical and billing-related issues, managing multiple requests, and supporting a positive creator experience on one of the world’s leading creative platforms.
Aufgaben
- Handle customer inquiries via email in a clear, professional, and empathetic tone.
- Troubleshoot common technical issues.
- Support users with billing and payment-related questions.
- Manage and prioritize multiple customer requests in a fast-paced environment.
- Escalate complex cases to the appropriate internal teams.
- Identify patterns in user issues and suggest improvements.
- Collaborate with support team members and internal departments when needed.
- Participate in trainings and knowledge-sharing activities.
Anforderungen
- Strong written communication skills in English.
- Ability to communicate with customers clearly, warmly, and professionally.
- Strong attention to detail.
- Ability to follow processes accurately.
- Structured thinking and ability to identify the real issue.
- Willingness to learn and adapt quickly.
- Proactive and collaborative team-player mindset.
- Familiarity with Zendesk or similar ticketing systems is a plus.
- Basic knowledge of Jira or other issue-tracking tools is a plus.
- Interest or hands-on experience with AI tools such as ChatGPT, Gemini, or Claude is a plus.
Kenntnisse
Picsart
Picsart is a leading creative platform that empowers individuals and businesses to create, edit, and share visual content using advanced design tools and artificial intelligence. Founded in 2011, Picsart has grown into one of the world’s largest creative ecosystems, serving hundreds of millions of users globally.
The platform offers a comprehensive suite of tools for photo and video editing, graphic design, and content creation, enabling creators of all skill levels to express their ideas. Picsart’s AI-driven features simplify complex design workflows and support creativity at scale across social media, marketing, and digital content production.
Picsart is a leading creative platform that empowers individuals and businesses to create, edit, and share visual content using advanced design tools and artificial intelligence. Founded in 2011, Picsart has grown into one of the world’s largest creative ecosystems, serving hundreds of millions of users globally. The platform offers a comprehensive suite of tools for photo and video editing, graphic design, and content creation, enabling creators of all skill levels to express their ideas. Picsart’s AI-driven features simplify complex design workflows and support creativity at scale across social media, marketing, and digital content production.