Customer Support and Quality Assurance professional with 5+ years of experience leading customer support teams, resolving complex customer issues, improving service quality, and collaborating with cross-functional teams.
Luiza
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Professional profile
Luiza
Customer Support and Quality Assurance professional with 5+ years of experience leading customer support teams, resolving complex customer issues, improving service quality, and collaborating with cross-functional teams.
About
Customer Support and Quality Assurance professional with 5+ years of experience leading customer support teams, resolving complex customer issues, improving service quality, and collaborating with cross-functional teams. Experienced in complaint investigation, quality monitoring, process improvement, and customer satisfaction. Passionate about delivering exceptional customer experiences in fast-paced remote environments.
Skills & Expertise
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