Customer Success/Account Management Specialist
Greta Alaverdyan
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Professional profile
Greta Alaverdyan
Customer Success/Account Management Specialist
Armenia
About
A specialist with 3 years of experience in customer/stakeholder-facing roles across B2B SaaS and tech environments. I've worked across the full client lifecycle — onboarding, relationship management, technical support, escalation handling, and performance tracking — consistently acting as the primary point of contact for accounts. Proficient with Salesforce, Jira, Google Suite, ClickUp, and CRM platforms. C1 English. Holding a Bachelor's in Marketing and Business Administration (GPA 19.73/20).
Skills & Expertise
LeadGeneration
TechnicalSupport
AccountManagement
EmailMarketing
SalesPipline
Outreach
CRM