
English-Speaking Digital Professional | Research, Content & Operations
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Professional profile
English-Speaking Digital Professional | Research, Content & Operations
Client-facing professional based in Yerevan, working across five languages. Three years of experience in persuasive, consultative communication — building tailored proposals for incoming travelers, guiding international guests through decisions in real time, and managing both B2B agency partners and individual clients (B2C) under real budget and satisfaction pressure. Advanced, confident English built through daily live conversation with international audiences, from first-time guests to high-emotion, realtime chat interactions. Currently completing a TEFL certification with iimbibeskills (expected September 2026) alongside a Bachelor's in Service and Tourism (2027), adding a grounding in educational communication that complements a sales- and relationship-driven approach with parents and students alike.
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