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FULL TIMEYerevan, ArmeniaPosted 3/26/2026on site
Customer Support Specialist
By ZeptoLab
Overview
ZeptoLab is looking for a Customer Support Specialist to assist players with inquiries, resolve issues related to games, and ensure a positive user experience. The role involves communication with users, troubleshooting problems, and supporting live game operations.
Responsibilities
- Respond to player inquiries, resolve game-related issues, provide support through ticketing systems, collaborate with internal teams, and ensure high user satisfaction.
Requirements
- Experience in customer support, interest in gaming industry, strong communication skills, ability to multitask, and attention to detail.
Skills
ZeptoLab
ZeptoLab is a global mobile game development company known for creating popular casual games such as Cut the Rope. The company specializes in designing engaging, physics-based gameplay experiences for mobile platforms, combining creativity, storytelling, and innovative mechanics. ZeptoLab develops and publishes games for a worldwide audience, focusing on entertainment, accessibility, and high-quality user experiences.
ZeptoLab is a global mobile game development company known for creating popular casual games such as Cut the Rope. The company specializes in designing engaging, physics-based gameplay experiences for mobile platforms, combining creativity, storytelling, and innovative mechanics. ZeptoLab develops and publishes games for a worldwide audience, focusing on entertainment, accessibility, and high-quality user experiences.