Chat Moderator / Customer Support Specialist

Experienced in chat moderation, user support, complaint handling, spam prevention, conflict resolution, community management, and using PC-based support tools.

I have experience in administration and community moderation for Black Russia, a large online gaming project, where I was responsible for maintaining order in chats and assisting users. I can quickly learn platform rules, identify and prevent spam, respond to user complaints, and manage conflicts professionally. I am technically skilled, attentive to detail, and comfortable learning new software and internal support tools. I am available daily and ready to begin working in chat moderation or customer support in the near future.